Terms and Conditions

This website is operated by Forget-Me-Not Studios, Lakes Entrance, Victoria. Throughout the site, the terms “the company”, “we”, “us” and “our” refer to Forget-Me-Not Studios. All information, tools and services available from this site is conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Right to Use Site and Content

The contents of this website are the copyright of Forget-Me-Not Studios. You may only access, view and/or print information for your own personal use. Any content on this website is not to be used for any commercial purposes.

Content Accesses Through Site

While we make every effort to ensure the information on this site is current, accurate and complete we do not guarantee such information will be current, accurate or complete when you access it. We only provide the information on, or accessed through this site, on an ‘as is’ basis. It is your decision to decide on the suitability of the content and/or services for your own purposes. You are solely responsible for the actions you make on this site. We may change the content and services described on this site at any time without prior notice. If you would like to verify site content or have any specific questions regarding a product or service, please feel free to contact us.


All warranties, representation and guarantees (whether express, implied or statutory) are excluded, including with limit, suitability, fitness for purpose, accuracy or completeness of this site or the information in or products accessed through it. We will not be liable for any damages, losses, expenses, indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access or use of this website.


The prices for the products on the website are stated and are payable in Australian dollars.  We reserve the right to vary any prices on our website at any time and without notice to the buyer.


All orders are subject to the availability of the products. If for any reason a product is not available, we will endeavour to notify the non-availability on our website. We may revise the range of products or the specification of any product at any time and without notice to the buyer.

Cancellation of Orders

We reserve the right to cancel the buyers order if the products are listed at an incorrect price or with the incorrect information on our website. Where the buyer has already made payment for an order that is subsequently cancelled, we will refund the amount paid by the buyer in relation to that order. We cannot cancel any order that has already been made up. If the cancellation is made prior to the flowers being made up, we will accept cancellation and provide a full refund.

Return Policy

e stand by our products 100%, if for any reason something has gone wrong please do contact us directly on 0455 257 246. Due to the perishable nature of our flowers, please note we cannot accept a return of the product if you change your mind.

Return Conditions

Requests to return goods must be submitted via email or by contacting us within 2 days from the date of shipping. Where the goods are accepted by us (for credit or refund at our discretion) they must be delivered at the buyer’s expense to the Company’s address in original condition and packaging. Returned products are the buyer’s responsibility until they reach the Company. The Company shall not be responsible for misdirected shipments or products lost or damaged in transit. Any refunds (at our discretion) will be refunded in the form of the original payment method used by the buyer.